Privacy Policy

At Mr Stephen Pokémont (“we”, “us”, “our”), accessible from https://mrstephenpokemont.com/ (“Website” or “Site”), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website, make a purchase of Pokémon cards, booster packs, or other TCG products, create an account, or otherwise interact with our services.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Website.

1. Information We Collect

We collect several types of information to provide and improve our services:

Personal Information You Provide

  • Name, email address, billing/shipping address, phone number
  • Payment information (processed securely via third-party providers – we do not store full card details)
  • Account credentials (username, password)
  • Order details and purchase history
  • Any information you provide in contact forms, reviews, or customer support messages

Automatically Collected Information

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, referring/exit pages)
  • Cookies, web beacons, and similar tracking technologies (see Cookies section below)

Information from Third Parties

  • Shipping carriers (delivery status updates)
  • Payment processors (confirmation of transactions)
  • Analytics providers (Google Analytics, etc.)

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders for Pokémon cards and TCG items
  • To communicate with you about purchases, shipping, returns, or customer support
  • To send order confirmations, shipping updates, and promotional emails (you can unsubscribe anytime)
  • To personalize your experience and improve our Website
  • To prevent fraud, abuse, and ensure site security
  • To comply with legal obligations (tax, accounting, consumer protection laws)
  • For marketing and analytics (with your consent where required)

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential cookies – necessary for site functionality (cart, login)
  • Performance cookies – analyze site usage (Google Analytics)
  • Marketing cookies – deliver relevant ads (if applicable)

You can manage cookies via your browser settings. Note: disabling cookies may limit site features.

For more details, see our Cookie Policy [link if you create one separately].

4. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service providers (payment processors like Stripe/PayPal, shipping companies like DHL/UPS, email services)
  • Business partners (only with your consent for promotions)
  • Legal authorities (if required by law, court order, or to protect rights/safety)
  • In case of merger, acquisition, or asset sale

5. International Data Transfers

Your information may be transferred to and processed in countries outside your residence (e.g., hosting servers in the US or elsewhere). We use appropriate safeguards (e.g., Standard Contractual Clauses) to protect your data in line with GDPR requirements.

6. Data Retention

We keep your personal information only as long as necessary:

  • Account/order data: as long as your account is active + 6 years for legal/tax purposes
  • Marketing data: until you unsubscribe or withdraw consent
  • Analytics data: typically 14–26 months (configurable in tools)

After that, we securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have rights including:

  • Access, correct, or delete your personal data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent (where processing is consent-based)
  • Lodge a complaint with a supervisory authority (e.g., your local data protection authority)

For California Residents (CCPA/CPRA): You have the right to know what personal information we collect/use/share, request deletion, and opt out of sales (we do not sell data). Submit requests to alexandrestephen25@gmail.com.

For EU/EEA Residents (GDPR): We act as data controller. Contact our representative if needed.

To exercise rights, email us at . We respond within 30–45 days (one month under GDPR).

8. Children’s Privacy

Our Website is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete it immediately.

9. Security of Your Information

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

10. Third-Party Links

Our Site may contain links to third-party sites (e.g., social media, payment gateways). We are not responsible for their privacy practices. Review their policies before providing information.

11. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted here with an updated “Last updated” date. Continued use of the Site after changes constitutes acceptance.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Mr Stephen Pokémont Email: alexandrestephen25@gmail.com Website: https://mrstephenpokemont.com/

Thank you for trusting Mr Stephen Pokémont with your Pokémon card collecting journey! 🃏✨